Effective date: 01 January 2025
This Privacy Policy explains how Cyberized(“Cyberized,” “we,” “our,” or “us”) collects, uses, shares, and protects personal data when you visit www.cyberized.be (the “Site”) or engage our IT consulting and managed services.
1. Who We Are
Cyberized is an IT consultancy registered in Belgium, company number BE0661662734, with its registered office at Albert-Louisastraat 23, 2950, Kapellen, Belgium. We are the data controller for the processing activities described in this notice.
Contact us
- Email: privacy@cyberized.be
- Tel: +32 3 318 75 22
- Postal: Privacy Officer, Cyberized, Albert-Louisastraat 23, 2950 Kapellen, Belgium.
2. The Data We Collect
| Category | Examples | When Collected |
|---|---|---|
| Identification | Name, job title, company, email address, phone number | Contact forms, newsletter sign‑up, contract signature |
| Technical | IP address, browser type, device identifiers, pages visited, time spent | When you browse the Site (cookies, logs) |
| Service Data | Configuration files, system logs, credentials (hashed/encrypted) | During project delivery and support |
| Billing | VAT number, bank details, invoicing contact | When you become a customer |
We do not intentionally collect special‑category data unless you voluntarily provide it and it is strictly necessary for the service.
3. Why We Use Your Data (Legal Bases)
| Purpose | Legal basis (GDPR) |
| Respond to enquiries, schedule demos | Art 6 (1)(b) – pre‑contract or Art 6 (1)(f) – legitimate interest |
| Provide consulting, migration, and support services | Art 6 (1)(b) – contract |
| Billing and account management | Art 6 (1)(c) – legal obligation & Art 6 (1)(b) – contract |
| Send technical updates, newsletters, or event invites | Art 6 (1)(a) – consent (you may unsubscribe at any time) |
| Maintain, secure, and improve our Site and services | Art 6 (1)(f) – legitimate interest |
| Meet legal, tax, and compliance obligations | Art 6 (1)(c) – legal obligation |
4. Cookies & Similar Technologies
We use strictly necessary, functional, and analytics cookies (e.g., Matomo or Google Analytics) to understand site usage and enhance performance. Analytics cookies are set only with your consent via our cookie banner. You can change or withdraw consent at any time.
5. Sharing Your Data
We share personal data only when necessary:
- Service providers (cloud hosting, CRM, ticketing, payment processors) under written data‑processing agreements
- Sub‑contractors and freelance consultants engaged on your project, bound by confidentiality and security obligations
- Regulators, courts, or law‑enforcement when required by law or to protect our rights
We never sell or rent your data.
6. International Transfers
If we transfer data outside the European Economic Area, we rely on:
- Adequacy decisions (Art 45 GDPR), or
- Standard Contractual Clauses (Art 46), plus supplementary safeguards where necessary.
7. Security
We follow industry best practices—encryption in transit and at rest, least‑privilege access, multi‑factor authentication, and continuous monitoring—to protect data against loss, misuse, or unauthorised access.
8. Data Retention
We keep personal data only as long as needed for the purposes outlined above or as required by Belgian/EU law (e.g., fiscal records must be retained for seven years). Backup archives are securely deleted on a rolling schedule.
9. Your Rights
Under GDPR you can:
- Access your data
- Rectify inaccurate data
- Erase data (“right to be forgotten”)
- Restrict or object to processing
- Port data to another provider
- Withdraw consent at any time (without affecting prior processing)
To exercise any right, email privacy@cyberized.be. We will respond within one month.
If you believe your rights are infringed, you may lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit) or your local supervisory authority.
10. Automated Decision‑Making
We do not perform automated decision‑making or profiling that produces legal or significant effects.
11. Changes to This Policy
We may update this notice to reflect legal or operational changes. Significant changes will be communicated via email or a banner on the Site. The “Effective date” above will be updated accordingly.
12. Contact
Questions, comments, or requests? Please contact privacy@cyberized.be or write to:
Privacy Officer, Cyberized, Albert-Louisastraat 23, 2950 Kapellen, Belgium.
© 2025 Cyberized. All rights reserved.
